Our Core Values
The principles behind how the Forstalls treat every client, every teammate, and every case we take on.
What our values mean for you
Our core values aren't slogans on a wall. They're the standard we hold ourselves to on every case, in every client call, and in how we treat one another. They're the reason a family that's been doing this for two generations still answers the phone like it's personal - because to us, it is.
When you choose the Law Offices of Chip Forstall, here's what you can count on: a team that treats you like family, sweats every detail of your claim, and never stops looking for the next solution. These six values are how we make sure that promise holds up - from the first phone call to the final check.
Family First
It isn't a tagline for us - it's the name on the door. Chip built this firm on one promise: treat every client and every teammate like family. People come before profits, always. When you call, you're never a case number. You're someone we've made a commitment to, and we treat your fight like it's our own.
- Clients treated like family, never a case number
- A team we support and protect like our own
- People and relationships over short-term profit
- Your best interest driving every decision
Team Over Ego
Great outcomes are a team sport. Around here nobody says “that's not my job.” No silos, no turf wars, no lone wolves - just one team pulling in the same direction. When you hire the Forstalls, the whole firm goes to work for you, not a single attorney working alone.
- One team, one goal on every case
- No silos, no turf wars, no egos
- Real collaboration across every department
- The full firm behind every client
Attention to Detail
Cases are won and lost in the details. We sweat the small things - the deadlines, the documentation, the follow-up - because precision is what protects your claim and maximizes your recovery. That same care shows up in every client conversation and in how we treat each other.
- Precision on every filing and deadline
- Thorough case preparation, start to finish
- Clear, careful communication at every step
- Excellence as the standard, not the exception
Treat every client like family. Never back down from a fight. Everything else is just detail.- The Law Offices of Chip Forstall
Solutions Over Complaints
When things get hard - and in injury cases, they do - we bring solutions, not excuses. We choose action over noise and positivity over negativity. A complaint without effort doesn't move your case forward or build a culture worth being part of. A solution does.
- Action and solutions over noise
- A positive, problem-solving mindset
- Obstacles met with a plan, not excuses
- Momentum that keeps your case moving
Better Than Yesterday
We believe in getting one percent better every day. Small, consistent improvements - in our skills, our systems, and our service - compound over time into something exceptional. The firm you hire today is sharper than it was yesterday, and it'll be sharper still tomorrow.
- 1% better, every single day
- Continuous growth as individuals and a firm
- Sharper skills, systems, and service over time
- Small gains that compound into excellence
Community at the Core
New Orleans made us who we are, and we don't forget it. Our impact is meant to reach far beyond the cases we handle - through sponsorships, giveaways, and showing up for the people and neighborhoods that raised us. We're proud to be part of this city, not just to do business in it.
- Showing up for New Orleans, on and off the case
- Sponsorships, giveaways, and local outreach
- Impact that reaches beyond the courtroom
- Proud, active members of our community
Work with a firm that lives these values
If you've been injured, you deserve a team that treats your case like it's their own. Tell us what happened - the consultation is free, and there's no fee unless we win.